Hello pixel pusher at Lichess,
I made an observation (since a while now) and like to propose an idea.
Problem:
Tournaments need to be clearly labeled as rated or casual.
Problem Description:
If a tournament is announced and the ticker till its start is counting down then, and just then you be able to read that the tourney is "rated or casual" -which is a quite crucial information- because its written down in the tourney's description. However, the moment the tourney starts its first round of games until someone finished the game (and received his/her rating) this gap not provides a clear label or information that is pointing out this. So it can easily be mistaken. This leads to a bottle neck because people then are getting unsure about it and start asking: "Is it rated?". Long time Lichess user might wait till the first rating appear to be sure but not all are aware of it 24/7 and it leads to confusion and accidents.
It then goes all trough a tournament that people come in and asking the same question because they can't figure it out either. I can see this on daily base. That's how I "joined" the tourney and got drawn into a rated game myself even I not want to play rated just because I clicked on received link in a chat, joined (though its causal) and after I had joined got paired up straight.. no way to recognize it...
It was an accident waiting to be happen.
That's how I came up with the Idea -once again- since I had talked to a VIP here on Lichess a couple of month ago. His answer at that time was:"There is no need for it!"
Honestly, it left me puzzled because I myself is working in the field of design and there is a simple & basic rule: "We need to assume that customers are always stupid - even the aren't"
That is to avoid problems and to assure an easy, intuitive and continuously handling. That's why I had started to write it into my tourney chat and see, people no longer ask, they can jump start straight. Because they are then sure for what they are signing up.
The Solution:
This link provides you two images > http://prnt.sc/bzz2fi
The image above is the "is-situation" as explain above. In the second image you can find the three red squares that are showing possible spots to place the type of missing tourney information of -rated/casual- in. It doesn't meant that all three spots have to be filled.
I myself would prefer to place the missing information into the header, next to the other tourney details (tc, duration, etc.) to keep it grouped.
By solving this tourney's bottle neck people are no longer unsure to join and/or won't ask permanently and /or won't wait. To solve it, it will save time, its reducing stress and disappointments. People can go straight for their preferences, have more time on hand to chat or else and so it would generate an easier flow in general.
Sincerely,
c_Q
I made an observation (since a while now) and like to propose an idea.
Problem:
Tournaments need to be clearly labeled as rated or casual.
Problem Description:
If a tournament is announced and the ticker till its start is counting down then, and just then you be able to read that the tourney is "rated or casual" -which is a quite crucial information- because its written down in the tourney's description. However, the moment the tourney starts its first round of games until someone finished the game (and received his/her rating) this gap not provides a clear label or information that is pointing out this. So it can easily be mistaken. This leads to a bottle neck because people then are getting unsure about it and start asking: "Is it rated?". Long time Lichess user might wait till the first rating appear to be sure but not all are aware of it 24/7 and it leads to confusion and accidents.
It then goes all trough a tournament that people come in and asking the same question because they can't figure it out either. I can see this on daily base. That's how I "joined" the tourney and got drawn into a rated game myself even I not want to play rated just because I clicked on received link in a chat, joined (though its causal) and after I had joined got paired up straight.. no way to recognize it...
It was an accident waiting to be happen.
That's how I came up with the Idea -once again- since I had talked to a VIP here on Lichess a couple of month ago. His answer at that time was:"There is no need for it!"
Honestly, it left me puzzled because I myself is working in the field of design and there is a simple & basic rule: "We need to assume that customers are always stupid - even the aren't"
That is to avoid problems and to assure an easy, intuitive and continuously handling. That's why I had started to write it into my tourney chat and see, people no longer ask, they can jump start straight. Because they are then sure for what they are signing up.
The Solution:
This link provides you two images > http://prnt.sc/bzz2fi
The image above is the "is-situation" as explain above. In the second image you can find the three red squares that are showing possible spots to place the type of missing tourney information of -rated/casual- in. It doesn't meant that all three spots have to be filled.
I myself would prefer to place the missing information into the header, next to the other tourney details (tc, duration, etc.) to keep it grouped.
By solving this tourney's bottle neck people are no longer unsure to join and/or won't ask permanently and /or won't wait. To solve it, it will save time, its reducing stress and disappointments. People can go straight for their preferences, have more time on hand to chat or else and so it would generate an easier flow in general.
Sincerely,
c_Q
